Cottage Spring Veterinary Centre

Cottage Spring Veterinary Centre is a veterinary practice that describes itself as having modern equipment and facilities. From the latest reviews available, owners mention routine procedures and general consultations (including a spay for a Sphynx cat), and there are also accounts involving serious, time-critical illness. Review experiences are mixed: several describe supportive care and helpful communication, while one detailed account alleges the clinic sent a dog home while still critically unwell near closing time, with advice to attend a 24‑hour hospital later.

Concrete specifics mentioned include a cat spay, staff answering owners’ questions during visits, and one complaint centred on how a heat stroke case was handled as the practice was closing.

Services

• •General veterinary consultations, with owners mentioning staff helping answer questions during appointments.
• •Surgery: a spay procedure is specifically mentioned (Sphynx cat).
• •Care for acutely unwell pets is referenced in reviews (heat stroke/collapse), though experiences described differ significantly.

People

• •Graham: thanked by name in a review for “outstanding treatment and thoughtfulness” following the loss of a dog.
• •Reviews also mention “vet and staff” as helpful when owners had questions, and “good care” around a spay procedure.

Reviews

Google rating: 4.6 stars from 239 reviews.

• •Positive experiences include owners describing good care around a spay procedure and staff taking time to answer questions.
• •One reviewer thanks a named staff member (Graham) and the team for support and thoughtfulness after a pet’s death.
• •A conflicting negative account describes a dog with heat stroke being kept at the practice for around an hour and then sent home near closing time despite a very high temperature, with the reviewer stating a 24‑hour hospital later said the dog should not have been moved.