Waterfront Veterinary Centre

Waterfront Veterinary Centre in Dudley is part of IVC Evidensia. It offers veterinary consultations and ongoing care for cats and dogs, with consultations also referenced as part of the Pet Health Club® Plus plan. Recent feedback is mostly positive, with praise for clear explanations, empathy and a friendly reception team, alongside one serious complaint about an alleged misdiagnosis.

Services

• •Veterinary consultations, including consultations referenced within the Pet Health Club® Plus plan.
• •Ongoing care for cats and dogs, with reviews mentioning continued support for a previously stray cat and regular care for a household with three Frenchies.
• •Explanation of procedures and treatment plans, with clients saying the vets take time to talk through what will happen.

Pricing

No published pricing information is currently available for this clinic.

People

No individual staff members are named, but recent reviews praise the vets for empathy and clear explanations, and mention a friendly reception team.

Reviews

Waterfront Veterinary Centre has a 4.5-star Google rating from 143 reviews.

• •Recent positive feedback describes the vets as caring, empathetic and friendly, with one owner saying their dog always receives the best possible care.
• •Clear communication is a recurring theme, with reviewers saying the team explains procedures well and sets out what will happen.
• •Reception staff are also praised for being welcoming and friendly.
• •One negative review reports two costly appointments followed by an alleged missed diagnosis; this stands out as a serious complaint against an otherwise mainly positive set of recent comments.